Learner Resources-CPCCPB3026 Erect and maintain trestle and plank systems ICT CHCCCS019 Recognise and respond to

CHCCCS019 Recognise and respond to crisis situations

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

pastries and breads Group B SITHFAB002 Provide responsible service of alcohol Group B Additional Electives SITXHRM002 Roster staff Group C SITXMGT001 Monitor work operations Group C SITXWHS002 Identify hazards

CPCCCO2013A Carry out concreting to simple forms

communicate and search securely on the internet If you require RPL Kits with comprehensive benchmarking

Learner Resources-CPCCPB3026 Erect and maintain trestle and plank systems ICT CHCCCS019 Recognise and respond toOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all