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Coaching with Impact at Work Customers want more than aCoaching has become a core driver of performance improvement within organisations and so, coaching skills are much in demand by coaches, managers and individuals. Based on Gill Graves' own experience as a coach and her acclaimed coaching skills workshops, this book presents a proven toolkit of models, ideas and exercises that are immediately useable to enhance your coaching ability. Read this book and learn how to: 1. Create an environment conducive
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