Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking
Units of competency RIICWD538 Prepare traffic management plans and traffic guidance schemes for high volume roads * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AURETU005 Retrofit and modify air conditioning and HVAC systems AURETU004 Diagnose and repair air conditioning and HVAC systems AURETU003 Service air conditioning and HVAC systems If you require RPL Kits with comprehensive benchmarking
implement and evaluate an incident response plan Group G ICTSAS530 Use network tools Group O ICTNWK536 Plan
Units of competency HLTAHA001 Assist with an allied health program HLTAHA017 Assist with social work If you require RPL Kits with comprehensive benchmarking
Assessment Kit-AURKTB101 Diagnose and repair mobile plant braking systems RTO Policies and Procedures Core units SIRWSLS004 Optimise customerOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of