SCORM Compliant Package-FNSACC408 Work effectively in the accounting and bookkeeping industry MSS An assessment tool is comprised

An assessment tool is comprised of a number of components which ensure assessment is conducted in a manner that is fair

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBTEC402 Design and produce complex spreadsheets BSBTEC401 Design and produce complex text documents BSBTEC403 Apply digital solutions to work processes BSBTEC404 Use digital technologies to collaborate in a work environment If you require RPL Kits with comprehensive benchmarking

Type C buildings CPCCBC5002 Monitor costing systems on complex building and construction projects CPCCBC5005 Select and manage building and construction contractors CPCCBC5007 Administer the legal obligations of a building and construction contractor CPCCBC5019 Manage building and construction business finances Elective Units BSBOPS505 Manage quality customer service BSBHRM415 Coordinate recruitment and onboarding BSBLDR523 Lead and manage effective workplace relationships BSBPEF502 Develop and use emotional intelligence BSBOPS502 Manage Business operational plans BSBPMG532 Manage project quality BSBLRD522 Manage people performance If you require RPL Kits with comprehensive benchmarking

assess and control safety risks SITHIND002 Source and use information on the hospitality industry SITHCCC018 Prepare food to meet special dietary requirements

SCORM Compliant Package-FNSACC408 Work effectively in the accounting and bookkeeping industry MSS An assessment tool is comprised* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.