Unit Knowledge Guide-MSFGG4017 Apply standards and codes of practice for the glass and glazing industry TLI Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

canter and reducer FWPCOT3286 Identify levelling and tensioning requirements for saw blades FWPCOT3290 Apply knowledge of timber properties

Core units RIIBEF201D Plan and organise work RIICCM201D Carry out measurements and calculations RIIWHS201D Identify

Core units AHCWHS401 Maintain work health and safety processes Elective units AHCBIO401 Plan and implement a biosecurity program Group A AHCCHM405 Plan and implement a chemical use program Group A AHCMOM402 Supervise maintenance of property

Conduct hydraulic excavator operations RIIMPO304E

Unit Knowledge Guide-MSFGG4017 Apply standards and codes of practice for the glass and glazing industry TLI Core units SIRWSLS004 Optimise customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner