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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency CHCADV001 Facilitate the interests and rights of clients CHCADV002 Provide advocacy and representation services If you require RPL Kits with comprehensive benchmarking
Core units BSBWHS211 Contribute to the health and safety of self and others CUAACD101 Use basic drawing techniques CUAPPR101 Use ideas and techniques to develop creative work Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBTEC101 Operate digital devices If you require RPL Kits with comprehensive benchmarking
Core units BSBCRT501 Originate and develop concepts BSBWHS501 Ensure a safe workplace IICTGAM504 Manage interactive media production ICTICT418 Contribute to copyright
top rope climbing SISXCCS001 Provide quality service SISOCLM001 Top rope climb single pitches
Learner Guide-RIIUMM303D Conduct hand held mining FWP Units of competency SITXCCS007 EnhanceOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce