SCORM Compliant Package-SITXCCS016 Develop and manage quality customer service practices Advanced Diploma and identify what assessment methods

and identify what assessment methods are appropriate for the students

Units of competency FBPCEL2009 Carry out transfer operations FBPCEL3017 Perform single column lees stripping (continuous still brandy) operations FBPCEL3001 Handle and store spirits BSBWHS301 Maintain workplace safety FBPCEL3018 Perform dual column distillation (continuous still brandy) operations If you require RPL Kits with comprehensive benchmarking

Units of competency PSPGEN048 Support workplace coaching and mentoring PSPGEN053 Provide leadership * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICPPRN3140 Produce complex flexographic printed product ICPPRN4130 Set up for complex flexographic printing ICPPRN2140 Produce basic flexographic printed product ICPPRN3130 Set up for basic flexographic printing If you require RPL Kits with comprehensive benchmarking

Units of competency AHCBUS518 Prepare and monitor budgets and financial reports CHCMGT007 Work effectively with the Board of an organisation AHCBUS511 Manage enterprise staff requirements AHCWHS401 Maintain work health and safety processes If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-SITXCCS016 Develop and manage quality customer service practices Advanced Diploma and identify what assessment methods* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.