SCORM Compliant Package-BSBFIA402 Report on Financial Activity CPC Units of competency FWPCOR2205 Follow

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid FWPHAR3229 Operate single grip harvester If you require RPL Kits with comprehensive benchmarking

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency AURTTL004 Inspect and service LNG fuel systems AURTTL005 Diagnose and repair LNG fuel systems If you require RPL Kits with comprehensive benchmarking

Units of competency AHCBUS504 Prepare estimates

SCORM Compliant Package-BSBFIA402 Report on Financial Activity CPC Units of competency FWPCOR2205 Follow* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.