Units of competency ICTSAS211 Develop solutions for basic ICT malfunctions and problems ICTICT219 Interact and resolve queries with ICT clients ICTSAS213 Maintain the integrity of ICT systems ICTSAS210 Update and maintain hardware
aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking
Core units MSMPCI101 Adapt to work in industry MSMPCI102 Apply effective work practices MSMPCI103 Demonstrate care and apply safe practices at work Elective units MSMPCII296 Make a small furniture item from timber MSTCL2021 Use a sewing machine MSTGN2013 Identify fibres
Units of competency FNSTPB402 Establish and maintain payroll systems FNSTPB401 Complete business activity and instalment activity statements * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency ICTICT819 Lead analysis of information and communications technology business strategy ICTTEN824 Manage network testing strategies ICTICT818 Develop knowledge management strategies ICTTEN817 Plan transmission networks ICTICT822 Manage automated ICT system applications ICTTEN823 Manage voice
Session Plan-SITHGAM025 Conduct Keno games Course Units of competency ICTSAS211 DevelopOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these