Unit Knowledge Guide-UEERA0032 Diagnose and rectify faults in complex air conditioning/refrigeration systems UEE CHCCCS020 Respond effectively to behaviours

CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources If you require RPL Kits with comprehensive benchmarking

Units of competency RIICRC314D Handle concrete materials RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIICRC317D Finish concrete pavements RIICRC316D Place and compact concrete If you require RPL Kits with comprehensive benchmarking

Core units BSBPRO401 Develop product knowledge BSBREL402 Build client relationships and business networks BSBSLS407 Identify and plan sales prospects BSBSLS408 Present

Core units RIIENV201E Identify and assess environmental and heritage concerns RIIRIS301E Apply risk management processes RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICOM301E Communicate information RIIGOV201E Comply with site work processes/procedures RIIHAN309F Conduct telescopic materials handler operations

diseases and disorders Group C AHCCHM304 Transport and store chemicals Group E AHCCHM307 Prepare and apply chemicals to control pest

Unit Knowledge Guide-UEERA0032 Diagnose and rectify faults in complex air conditioning/refrigeration systems UEE CHCCCS020 Respond effectively to behavioursOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner