CHCCCS019 Recognise and respond to crisis situations
aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking
Core units BSBLDR801 Lead personal and strategic transformation BSBLED802 Lead learning strategy implementation Elective Units BSBLED805 Plan and implement a mentoring program Group A BSBLED806 Plan and implement a coaching strategy Group A Additional electives BSBFIM501 Manage financial resources Group B BSBINN601 Lead and mange organisational change Group B If you require RPL Kits with comprehensive benchmarking
Core units BSBCRT511 Develop critical thinking in others BSBFIN501 Manage budgets and financial plans BSBOPS501 Manage business resources BSBSUS511 Develop workplace policies and procedures for sustainability BSBXCM501 Lead communication in the workplace Elective units BSBHRM525 Manage recruitment and onboarding Group A BSBHRM526 Manage payroll Group A BSBOPS502 Manage business operational plans Group A BSBOPS504 Manage business risk Group A BSBPMG430 Undertake project work Group A BSBLDR522 Manage people performance Group B BSBTWK502 Manage team effectiveness Group B If you require RPL Kits with comprehensive benchmarking
Units of competency TAEDEL404 Mentor in the workplace TAEDEL301 Provide work skill instruction TAEASS301 Contribute to assessment If you require RPL Kits with comprehensive benchmarking
Training And Assessment Strategy-TLI41222 Certificate IV in Motor Vehicle Driver Training (Motorcycle rider trainer) SIT CHCCCS019 Recognise and respond toYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.