Learner Guide-CHCECE053 Respond to grievances and complaints about the service pre-order Core units CPCCOM1012 Work effectively

Core units CPCCOM1012 Work effectively and sustainably in the Construction Industry CPCCOM1013 Plan and organise work CPCCOM1015 Carry out measurements and calculations CPCCVE1011 Undertake a basic construction project CPCCWHS2001 Apply WHS requirements

AHCMOM304 Operate machinery and equipment AHCMOM310 Operate land-forming machinery and equipment AHCPCM303 Identify plant specimens AHCPCM305 Implement a plant nutrition program AHCPCM306 Provide information on plants and their culture AHCPGD307 Implement a plant establishment program AHCPGD310 Implement a landscape maintenance program AHCPMG301 Control weeds If you require RPL Kits with comprehensive benchmarking

Units of competency AHCBUS514 Negotiate and monitor contracts BSBESB407 Manage finances for new business ventures AHCBUS511 Manage enterprise staff requirements AHCWHS502 Manage work health and safety processes If you require RPL Kits with comprehensive benchmarking

charge and replace batteries and jump-start vehicles AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR131 Diagnose and repair ignition systems AURLTB103 Diagnose and repair light vehicle hydraulic braking systems AURLTD104 Diagnose and repair light vehicle steering systems AURLTD105 Diagnose and repair light vehicle suspension systems AURLTE102 Diagnose and repair light vehicle engines AURLTZ101 Diagnose and repair light vehicle emission control systems AURTTA104 Carry out servicing operations AURTTA118 Develop and carry out diagnostic procedures AURTTC103 Diagnose and repair cooling systems AURTTE104 Inspect and service engines Elective units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURETD101 Diagnose and repair electronically controlled steering systems AURETR011 Install basic ancillary electrical systems and components AURETR120 Diagnose and repair network electronic control systems AURETR122  Diagnose and repair vehicle dynamic control systems AURETR128 Diagnose and repair instruments and warning systems AURETR143 Diagnose and repair electronic body management systems AURETU103 Service air conditioning and HVAC systems AURLTJ102 Remove

Units of competency MSMPER202 Observe permit work MSMWHS200 Work safely MSMPER205 Enter confined space MSMPER200 Work in accordance with an issued permit * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-CHCECE053 Respond to grievances and complaints about the service pre-order Core units CPCCOM1012 Work effectivelyOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce