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Units of competency MSMSUP382 Provide coaching/mentoring in the workplace TAEASS402 Assess competence TAEASS401 Plan assessment activities and processes TAEASS502 Design and develop assessment tools TAEDEL301 Provide work skill instruction TAEASS403 Participate in assessment validation * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCUS401 Coordinate implementation of customer service strategies BSBLED401 Develop teams and individuals BSBWHS401 Implement and monitor WHS policies
selection and induction processes BSBITU402 Develop and use complex spreadsheets If you require RPL Kits with comprehensive benchmarking
evaluation and reporting program BSBFIN501 Manage budgets and financial plans BSBOPS601 Develop and implement business plans PSPPCY010 Manage policy implementation If you require RPL Kits with comprehensive benchmarking
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
SCORM Compliant Package-BSBMKG507 Interpret market trends and developments NUR Units of competency MSMSUP382 Provide* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.