SCORM Compliant Package-BSBSMB301 Investigate micro business opportunities Certificate II ethics and privacy in ICT

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective Units ICTDBS604 Build data warehouses ICTDBS605 Develop knowledge management strategies ICTDBS606 Determine database functionality and scalability< ICTICT523 Gather data to identify business requirements ICTNWK603 Plan

Units of competency SIRXSLS002 Follow point-of-sale procedures SIRXIND001 Work effectively in a service environment SIRXCEG001 Engage the customer SIRXIND003 Organise personal work requirements SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit

sauces and soups SITXCCS014 Provide service to customers SITXCCS015 Enhance customer service experiences SITXWHS006 Identify hazards

Units of competency PUAWER009B Participate as a member of a workplace emergency initial response team PSPRAD003 Perform basic radiation measurements PSPRAD006 Work safely with radiation-sealed source equipment PSPRAD005 Handle and transport radioactive material PSPRAD007 Monitor radiation * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-BSBSMB301 Investigate micro business opportunities Certificate II ethics and privacy in ICT* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.