Learner Guide-SITHFAB024 Prepare and serve non-alcoholic beverages ELICOS Placement Test Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace BSBMGT517 Manage operational plan SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXGLC001 Research and comply with regulatory requirements SITXHRM002 Roster staff SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC020 Work effectively as a cook Group B SITHCCC001 Use food preparation equipment Group C SITHCCC003 Prepare and present sandwiches Group C SITHCCC006 Prepare appetisers and salads Group C SITHCCC007 Prepare stocks

Core units MSS403001 Review competitive systems and practices MSS403010 Facilitate change in an organisation implementing competitive systems and practices MSMENV472 Implement and monitor environmentally sustainable work practices Elective units MSS403005 Facilitate use of a Balanced Scorecard for performance improvement MSS403021 Facilitate a Just in Time system MSS403023 Monitor a levelled pull system of operations MSS403024 Work within a constrained process MSS403032 Analyse manual handling processes MSS403034 Organise products into groups MSMENV672 Develop workplace policy and procedures for environmental sustainability MSMWHS200 Work safely MSS014010 Optimise sustainability of a process or work area If you require RPL Kits with comprehensive benchmarking

Units of competency AHCWRK303 Respond to emergencies AHCFAU201 Recognise fauna AHCWHS301 Contribute to work health and safety processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBSTR503 Develop organisational policy BSBOPS501 Manage business resources BSBOPS504 Manage business risk BSBOPS601 Develop and implement business plans BSBFIN501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP210 Process and record information Elective units FWPCOT2238 Cut materials with a hand-held chainsaw MSTGN3009 Coordinate work of team or section HLTAID003 Provide first aid MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Learner Guide-SITHFAB024 Prepare and serve non-alcoholic beverages ELICOS Placement Test Core units BSBDIV501 Manage diversityOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce