Vocational Placement Kit-CPPREP5003 Manage ethical practice in the property industry SCORM aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Digital-literacy components to align with evolving workplace and training requirements

Core units AHCPCM406 Develop a soil health and plant nutrition program AHCPGD404 Plan a plant establishment program AHCWHS402 Maintain workplace health and safety processes AHCWRK410 Implement and monitor environmentally sustainable work practices Electives AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS410 Report on a project AHCCHM405 Plan and implement a chemical use program AHCMOM402 Supervise maintenance of property

Units of competency AURTTJ011 Balance wheels and tyres AURTTD004 Inspect and service suspension systems AURTTD002 Inspect and service steering systems AURLTD006 Carry out light vehicle wheel alignment operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM26001 Lay up composites using open moulding techniques MEM26004 Make basic plugs for composites fabrication MEM26005 Make basic moulds for composites fabrication MEM26006 Mark and cut out sheets for composite use MEM26007 Select and use reinforcing appropriate for product MEM26008 Select and use resin systems appropriate for product MEM26009 Select and use cores and fillers appropriate for product MEM26011 Determine materials and techniques for a composite component or product MEM26012 Record and trial work processes for one-off composite products MEM26013 Select and use composite processes or systems appropriate for product MEM26014 Adjust resin chemicals for current conditions MEM11016 Order materials MEM13001 Perform emergency first aid MEM13002 Undertake work health and safety activities in the workplace MEM13003 Work safely with industrial chemicals and materials MEM15004 Perform inspection MEM16004 Perform internal/external customer service MEM16005 Operate as a team member to conduct manufacturing

Vocational Placement Kit-CPPREP5003 Manage ethical practice in the property industry SCORM aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.