PowerPoint-CHCECE053 Respond to problems and complaints about the service PUA Trainer Assessment Pack (Marking Guide)

Trainer Assessment Pack (Marking Guide)

Core units CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCMHS002 Establish self-directed recovery relationships CHCMHS003 Provide recovery oriented mental health services CHCMHS004 Work collaboratively with the care network and other services CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCMHS007 Work effectively in trauma informed care CHCMHS008 Promote and facilitate self advocacy CHCMHS011 Assess and promote social

Core units BSBDIV501 Manage diversity in the workplace SITHIND004 Work effectively in hospitality service SITXCCS007 Enhance customer service experiences SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A BSBSUS401 Implement and monitor environmentally sustainable work practices Group B SITHFAB002 Provide responsible service of alcohol Group B SITHFAB004 Prepare and serve non-alcoholic beverages Group B SITHFAB005 Prepare and serve espresso coffee Group B SITXFSA001 Use hygienic practices for food safety Group B SITXFSA002 Participate in safe food handling practices Group B SITXHRM002 SMaintain the quality of perishable items Group B SITXWHS002 Identify hazards

Each course curriculum includes

Core units BSBWOR203 Work effectively with others SITEEVT001 Source and use information on the events industry SITEEVT002 Process and monitor event registrations SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITEEVT003 Coordinate on-site event registrations Group A SITEEVT004 Provide event staging support Group A BSBITU202 Create and use spreadsheets Group B BSBITU301 Create and use databases Group B BSBITU302 Create electronic presentations Group B BSBITU306 Design and produce business documents Group B BSBSUS201 Participate in environmentally sustainable work practices Group B If you require RPL Kits with comprehensive benchmarking

PowerPoint-CHCECE053 Respond to problems and complaints about the service PUA Trainer Assessment Pack (Marking Guide)Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered