Units of competency CHCCCS020 Respond effectively to behaviours of concern CHCCCS009 Facilitate responsible behaviour CHCAGE005 Provide support to people living with dementia CHCCCS008 Develop strategies to address unmet needs * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking
Core units BSBCRT611 Apply critical thinking for complex problem solving BSBFIN601 Manage organisational finances BSBOPS601 Develop and implement business plans BSBSUS601 Lead corporate social responsibility BSBTEC601 Review organisational digital strategy Elective units BSBHRM614 Contribute to strategic workforce planning Group A BSBLDR601 Lead and manage organisational change Group A BSBSTR601 Manage innovation and continuous improvement Group A BSBSTR602 Develop organisational strategies Group A BSBWHS521 Ensure a safe workplace for a work area Group A If you require RPL Kits with comprehensive benchmarking
Units of competency FBPRBK3014 Produce sweet yeast products FBPRBK3007 Produce specialty flour bread products FBPRBK3006 Produce savoury bread products FBPRBK4001 Produce artisan bread products FBPRBK3005 Produce basic bread products * We can develop additional elective units that are not listed on request (Please contact us for further information)
configure and deploy software and hardware testing tools ICTPRG430 Apply introductory object-oriented language skills ICTPRG435 Write scripts for software applications ICTSAS308 Run standard diagnostic tests ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation If you require RPL Kits with comprehensive benchmarking
Assessment Kit-TAEICR511 Work in partnership with industry, enterprises and community groups FWP Units of competency CHCCCS020 RespondOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of