Core units BSBCUE301 Use multiple information systems BSBCUE307 Work effectively in customer engagement BSBCUE309 Develop product and service knowledge for customer engagement operation BSBCUS301 Deliver and monitor a service to customers Elective units BSBITU307 Develop keyboarding speed and accuracy Group A BSBWOR301 Organise personal work priorities and development Group A BSBWHS201 Contribute to health and safety of self and others Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBMGT402 Implement operational plan Group B BSBWOR203 Work effectively with others Group B ICTSAS305 Provide ICT advice to clients Group B BSBITU213 Use digital technologies to communicate remotely Group A If you require RPL Kits with comprehensive benchmarking
aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) If you require RPL Kits with comprehensive benchmarking
Units of competency SITTGDE005 Prepare and present tour commentaries or activities CUAEVP411 Present information on activities
Units of competency HLTAHA016 Support the fitting of assistive equipment HLTAHA010 Assist with the development and maintenance of client functional status If you require RPL Kits with comprehensive benchmarking
Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM26001 Lay up composites using open moulding techniques MEM26004 Make basic plugs for composites fabrication MEM26005 Make basic moulds for composites fabrication MEM26006 Mark and cut out sheets for composite use MEM26007 Select and use reinforcing appropriate for product MEM26008 Select and use resin systems appropriate for product MEM26009 Select and use cores and fillers appropriate for product MEM26011 Determine materials and techniques for a composite component or product MEM26012 Record and trial work processes for one-off composite products MEM26013 Select and use composite processes or systems appropriate for product MEM26014 Adjust resin chemicals for current conditions MEM11016 Order materials MEM13001 Perform emergency first aid MEM13002 Undertake work health and safety activities in the workplace MEM13003 Work safely with industrial chemicals and materials MEM15004 Perform inspection MEM16004 Perform internal/external customer service MEM16005 Operate as a team member to conduct manufacturing
Unit Knowledge Guide-MEM05092 Weld using gas tungsten arc welding process FNS Core units BSBCUE301 Use multipleOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner