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Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
assess and control safety risks HLTAID003 Provide first aid SITHIND002 Source and use information on the hospitality industry
Learners who receive targeted LLND support demonstrate improved confidence
Core units BSBWOR203 Work effectively with others CUAIND201 Develop and apply creative arts industry knowledge Elective Units BSBCRT101 Apply critical thinking techniques BSBCRT301 Develop and extend critical and creative thinking skills BSBDIV301 Work effectively with diversity BSBWOR204 Use business technology BSBCMM201 Communicate in the workplace BSBINN201 Contribute to workplace innovation BSBITU202 Create and use spreadsheets If you require RPL Kits with comprehensive benchmarking
equipment and components CPCCWHS2001 Apply WHS requirements
Vocational Placement Kit-AHCBEK311 Transport bee hives by road to new apiary site Learner Guide Units of competency SIRXCEG002 AssistA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.