Learner Resources-SITHGAM001 Provide responsible gambling services MSF and identify what assessment methods

and identify what assessment methods are appropriate for the students

set up and program portable traffic control devices RIICOM201E Communicate in the workplace If you require RPL Kits with comprehensive benchmarking

Units of competency MSMWHS205 Control minor incidents MSMWHS212 Undertake first response to fire incidents MSMWHS217 Gas test atmospheres PMAOMIR301 Undertake initial rescue PMAWHS213 Undertake fire control and emergency rescue MSMWHS216 Operate breathing apparatus MSMPER205 Enter confined space HLTAID011 Provide First Aid MSMPER200 Work in accordance with an issued permit MSMWHS210 Undertake first response to non-fire incidents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBCUS301B Deliver and monitor a service to customers BSBOHS403B Identify hazards and assess OHS risks CPCCBC4004A Identify and produce estimated costs for building and construction projects CPCCBC4024A Resolve business disputes CPCCBC4031A Process client requirements CPCCBC4025A Manage personal work priorities and professional development BSBSMB406A Manage small business finances BSBSMB401A Establish legal and risk management requirements of small business BSBWRT401A Write complex documents CPCCBC4034A Apply codes and standards to building trade and services contracting If you require RPL Kits with comprehensive benchmarking

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Learner Resources-SITHGAM001 Provide responsible gambling services MSF and identify what assessment methodsOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all