Unit Knowledge Guide-RIIBEF601E Conduct business negotiations Qualification Units of competency SIRXCEG002 Assist

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

grief and trauma HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW034 Provide healthy lifestyle programs and advice If you require RPL Kits with comprehensive benchmarking

mark and cut uncomplicated fabrics and lays MSTCL2008 Finish garment production If you require RPL Kits with comprehensive benchmarking

accessories and associated controls UEERA0094 Verify functionality and compliance of refrigeration and air conditioning installations UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply UEERL0002 Attach cords

operate and maintain multi-head planing and moulding machines MSFFM3017 Set up

Unit Knowledge Guide-RIIBEF601E Conduct business negotiations Qualification Units of competency SIRXCEG002 AssistOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner